Kijaani ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
Information We Collect
We may collect and process the following types of information about you:
Personal Information
Registration Information: When you create an account, we collect your name, email address, phone number, and password.
Transaction Information: We collect information about the products you purchase, your payment method, and billing details.
Profile Information: You may choose to provide additional information such as your profile picture, business details (for Retailers), or farming details (for Farmers).
Non-Personal Information
Usage Data: We collect information about how you interact with our Services, including your IP address, browser type, operating system, device information, pages visited, and the time spent on our platform.
Cookies and Similar Technologies: We use cookies, beacons, tags, and scripts to collect information and improve your experience on our platform.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Managing Services
To process your orders and payments.
To facilitate communication between Farmers, Retailers, and End Consumers.
To manage your account and provide customer support.
Improving Services
To understand how users interact with our Services and improve the user experience.
To develop new features and products.
Marketing and Communication
To send you promotional materials and updates about our Services, if you have opted in to receive them.
To respond to your inquiries and provide information about your account or transactions.
Legal and Security Purposes
To comply with legal obligations and regulatory requirements.
To protect the security and integrity of our platform, including detecting and preventing fraud.
Sharing Your Information
We may share your information with third parties in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transactions
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Compliance
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information with third parties if you give us explicit consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Update
You can access and update your personal information through your account settings.
Opt-Out of Marketing
You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that even if you opt out of receiving promotional messages, we may still send you non-promotional communications related to your account or transactions.
Data Deletion
You can request the deletion of your account and personal information by contacting us at [Your Contact Email]. Please note that we may need to retain certain information for legal or business purposes.
Cookies
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Services.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our platform or by other means. Your continued use of the Services after any such changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email:
Phone:
Address:
